FAQs


WHEN WILL I RECEIVE MY ORDER?

For Domestic & International orders, you will receive your shipment 12-20 business days after the order is confirmed. For example, if you purchase on May the 1st, you can expect your order to be delivered on or before May 20th. We do ship our products worldwide!

HOW MUCH DOES SHIPPING COST?

Domestic (U.S.) & International shipping is only $5.00. All prices are displayed in USD.

REFUNDS OR EXCHANGES?

Refunds: We'll accept the return within 30 days!  We may ask you to kindly send photos of the product in order for a refund to take place. If orders are in shipping process, you must wait until orders arrive and send us an email. We will ensure to get back within 2 business days.  All refund requests are handled on a case-by-case basis. For further inquiries, please contact us Admin@FishingChamps.Store

Exchanges: We will provide an exchange for a product of equal or lesser value. Items must be received at our office within 30 days of your confirmed delivery date to be eligible for exchange. We can only accept refund if items are not used.

I DID NOT RECEIVE ALL MY ITEMS IN MY PACKAGE.

Occasionally items ship separately depending on the size and availability of the product you ordered. You can check your tracking emails for multiple tracking numbers, or reference your order details page. If there are multiple trackers, you will receive the remainder of your order in a separate package around the same time as your first package. If you any question or concern with tracking number, please contact us Admin@FishingChamps.Store

BUYING AS A GIFT? NEED THE GIFT TO SHIP TO FAMILY AND FRIENDS?

This is extremely easy to do. During checkout, just placed your family and friends address and we can ship directly to them.  Fishing gifts will always bring excitement and joy.

WHY IS MY ORDER LATE?

We are working extremely hard to ensure great customer service, but in some cases delays or errors can occur during the shipping process. You can reach out to us at Admin@FishingChamps.Store

CANCEL ORDERS?

Yes you can cancel the order anytime before the order is shipped.

 


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